EMANUELE SALAFIA
27 Portman Street Windsor, Connecticut 06095
860-285-8428 Home (860) 836-1617 Mobile
Emansal@sbcglobal.net

OBJECTIVE SUMMARY
---------------------------------------------------------------------------------------------------------------------------------

To utilize my Customer Service and Vendor Relations background as a representative for your company.


SKILLS SUMMARY
-----------------------------------------------------------------------------------------------------------------------------------

Filing & Data Archiving
Word Processing & Typing
Records Management
General Computer " Microsoft Word, Excel & Outlook
Office Equipment Operation " Fax & Copiers
Customer Service
Vendor Negotiation & Relations


EXPERIENCE HIGHTLIGHTS
-------------------------------------------------------------------------------------------------------------

C&S Wholesale Grocers, Windsor Locks, CT - Supply Department (02/2005 to Present) " Supply Analyst
Accountable for tracking & reporting Supply Department Sales & Profit.
Responsible for contacting new Vendors, explaining contract requirements and completion of New Vendor contracts.
Database quality control - Implement pricing & product code changes in database.
Act as a Liaison with Customers & Vendors to ensure company & customers questions & concerns are addressed.
Implement transfers of supplies between warehouse locations and from vendors.
Process customer orders for in stock warehouse supplies & placing special orders for out of stock items.
Prepare Proof of Delivery forms or handbills for customer records.
Deliver emergency supply orders to customers.
Prepare monthly supply guides for customers.
Interact with Warehouse Departments to solve supply concerns and ensure customer needs are met.
Represent Company at Industry Trade Shows.

Lowes Home Improvement, Bloomfield, CT " (04/2006 to Present) " Customer Service/ Receiving Associate IV Part time
Customer service: assist with customers recovery and return of merchandize
Stock inventory control, and rotation
Verification of inventory & damages from vendor deliveries.
Use powered equipment to move merchandise.

JC Penny logistics Center, Manchester, CT " (06/2004 to 03/2006) Warehouse Associate
Verify received items against Shipping Orders.
Scan merchandise into logistics database.
Stage items in warehouse for delivery.

Home Depot, Middletown, CT (11/2003 " 12/2004) Shipping & Receiving Associate
Receive shipments and verify contents against shipping orders.
Arrange delivery schedules with vendors & delivery drivers.
Generate purchase orders and assist with inventory control.
Use powered equipment to move merchandise.

Aetna (01/1994 " 04/2003) Customer Service, Compliant Consultant, Claims Reviewer.

Verify Customer eligibility & benefits.
Resolve client concerns involving eligibility, benefits, claims and access to care.
Review claims for accuracy.


EDUCATION
-----------------------------------------------------------------------------------------------------------------------------------------------

Xavier High School, Middletown, CT (1986)
United States Navy Reserves (1986-1992) Honorable discharged.
Central Connecticut State University (1990-1995) BA - History